Tuesday 21 April 2020

Router Support and Network Troubleshooting for Work From Home




The internet is an extremely crucial resource for entertainment but it becomes truly indispensable when most of us are ‘working from home’. Suppose you’re on an important video call or in a team meeting and the network blips, it can be disastrous. Moreover, you need fast and seamless internet connectivity for working from home; however, there is no IT department there to help you out. To ensure that you don’t face any problems related to network connectivity, you should regularly keep checking your router for any problems. In case you aren’t able to fix it, you can call up a technical support team to provide you router support.
Coming to the flip side, if you are facing issues with your network, there is no need to worry as you can fix minor problems by yourself without spending a buck. The Wi-Fi connection in your home can slow down or even stop completely. This might put a halt to your office work; you definitely don’t want that. We understand this and to solve your problems we have curated some basic fixes that can solve most of your troubles.
Basic Troubleshooting and Router Support:
Here are some quick fixes to solve any minor issues with your Wi-Fi router and internet connection. These should work for you unless your router is bonkers. Take a look:
  1. Get in range for better connectivity: Check the signal status on your computer, if it is poor or average then get closer to your router to receive better signals and Wi-Fi connectivity on your PC.
  2. Update the router software/firmware: Sometimes, the router software gets outdated, login to your router and update its firmware version.
  3. Use ‘Smart Connect’ on your router: Use this option to get better bandwidth on your PC and cut off the unnecessary connections to your router.
  4. Upgrade your router, unplug extra devices: Remember to switch off/unplug all the extra connections to the Wi-Fi. For ex: home voice assistant devices, smart TVs etc.
  5. Minimize your internet load: Shut down the extra bandwidth sucking apps on your PC and the background processes that keep using the internet. You will see your internet speed increasing after this.
  6. Use wires to connect to the router: You can also hardwire your PC to the router to mitigate any Wi-Fi connection problems. It will give you a faster internet speed without any pauses due to connection troubles.
The above mentioned fixes can take care of most troubles related to routers, however there are a few problems that cannot be solved with these fixes. If your router is too old and doesn’t support the latest Wi-Fi protocol, you will have to buy a new one. You may also have to subscribe to a faster internet plan to work from home and carry out high end tasks on the internet. Extenders/repeaters can also be used to reach the dark spots in your house. These amplify your Wi-Fi signal and provide your PC a better signal strength even in the farthest corner of your home.
We hope your ‘work from home’ will become problem free after this. At least, your router troubles will go away. If you’re still stuck, try contacting a technical assistance team at 1-800-986-4764 to guide you and solve your problems.

Wednesday 15 April 2020

Ereader Support: Wifi/Network Connection Problems


E-readers like Kindle are devices that allow users to read books online and also download them onto these devices for offline reading. Such devices are very popular and useful to those who love to read. However, sometimes one can face a few problems which render the device useless or cause trouble in connecting to the internet or using the device normally.
One of the most common problems is Kindle not connecting to wifi. This practically blocks you from using the device as you need the internet to access books, your library and to download new books to read and share information. If you have been facing this issue, then you can relax now as you have arrived at the right place.You will get step by step directions for troubleshooting your e-reader device for any Wi-Fi connection related problems. By the time you are done reading and implementing these steps, your problem will be solved and you will be able to go back to enjoying reading again.
Being unable to connect your e-reader device can be frustrating. Here is a short checklist to perform before you begin troubleshooting the device itself.
  1. Check your Wi-Fi connection, is it turned on?
  2. Are you entering the correct password?
  3. Does your Wi-Fi connection allow other devices to connect?
  4. Is your device on aeroplane/flight mode?
  5. Are you within your Wi-Fi connection’s range?
After you have performed all the above checks and the problem still isn’t solved, bring out your device and follow the troubleshooting steps mentioned below:
1. Turn off the Wi-Fi connection option on your device and turn it back on.
2. Restart your Kindle/e-reader device. After turning it back ‘on’, try connecting with the wireless network. If still unable to connect, try the ‘forget network’ option and then rescan for your Wi-Fi network and try connecting.
3. Reboot the modem, if the Wi-Fi connection doesn’t show up, try scanning for available Wi-Fi networks. If it still doesn’t show up, add it manually under settings on your device and connect.
4. Check if your internet connection is working properly, in case it is not and if the problem doesn’t get solved by a ‘router reboot,’ contacting your internet provider will be a good idea.
Hopefully, this solves your problem. However, if the problem still persists, try resetting your e-reader to factory settings (this solves almost all problems). If still facing issues, contact a technical support service at 1–800–986–4764 to guide you through the troubleshooting process.